2 features
Conversion
Turn anonymous browsers into buyers in-session — the agent and widget shoppers actually want to use.
Platform tour
Every module in the Conversion OS
One AI sales platform for Shopify and WooCommerce: an agent that knows your catalog and policies, a recovery engine that brings shoppers back, a journey builder that automates the long tail and an attribution layer that proves it all paid for itself. The median Zubby store earns 12-18x plan cost — see how the pieces fit together.
4.8%
Storefront conversion (vs 1.4% Shopify avg)
23%
Cart rescue rate
14x
ROI vs subscription
25
Languages supported natively
Aggregate Q2 2026 metrics across 14,000+ stores · full benchmark report
Modules grouped by outcome
Seven categories. One agent. Zero plug-in sprawl.
Most ecommerce stacks bolt together a chatbot, a recovery tool, a help-center widget, a journey builder and an analytics layer. Zubby AI ships them as one product so the data — and the credit — flows in one direction. Every event lands in one timeline, every conversation enriches one customer record, and every dollar of attributed revenue is reconciled against the same plan cost. No vendor stitching, no double-counting, no spreadsheet to glue Klaviyo and Tidio together at the end of the quarter.
3 features
Recovery
Pull the orders that were almost lost — abandoned carts, browse-only sessions, lapsed customers.
1 feature
Knowledge
Ground every answer in your real docs. No hallucinated returns windows, no invented shipping promises.
2 features
Optimization
Journey builder + bandit testing make the agent better at selling every week, not every quarter.
1 feature
Analytics
Measure AI-attributed revenue with the rigour finance demands. Slice by funnel, segment, language, channel.
2 features
Channels
Meet shoppers where they already are — email, SMS, WhatsApp, Messenger, Instagram, your stack of choice.
1 feature
Trust
Enterprise plumbing without enterprise drama — encrypted, isolated, auditable, GDPR-shaped from day one.
All twelve feature deep-dives
Every module links to a dedicated landing page with the screenshots, architecture notes, code samples and FAQ in full. Each page also exposes the underlying integrations — Shopify Theme App Extension, WooCommerce plugin, hosted widget — so you can match the deploy target to the surface area you need.
Conversion
AI Sales Agent
Conversational agent that searches your catalog, answers product questions, and closes carts inside the widget — 24/7 in 25 languages.
Read the deep-dive
Knowledge
Knowledge Base AI
Retrieval-augmented answers grounded in your shipping, returns, sizing, and policy docs — with inline citations and zero hallucinations.
Read the deep-dive
Conversion
Widget Designer
Brand the widget end-to-end. Position, color, theme presets, audience rules, and out-of-hours fallback — all without a developer.
Read the deep-dive
Recovery
Cart Rescue
Real-time hesitation scoring. The agent intervenes the moment a shopper drifts — before they leave the page. 23% median rescue rate.
Read the deep-dive
Recovery
Browse Abandonment
Capture and recover shoppers who never added to cart. Browse beacons feed a dedicated worker that pings shoppers back at the right moment.
Read the deep-dive
Recovery
Recovery Emails
AI-generated, brand-aware win-back emails with real product cards, one-click checkout links, and full attribution back to the dashboard.
Read the deep-dive
Optimization
Journeys & Automation
Multi-step lifecycle flows: welcome, browse, abandoned, post-purchase, win-back, VIP — composed visually, run by a 1-minute scheduler.
Read the deep-dive
Optimization
A/B Testing (Bandit)
Thompson sampling automatically routes traffic to your best opening message, tone, and offer. Zero spreadsheets, zero p-values.
Read the deep-dive
Analytics
Analytics & Attribution
AI-attributed revenue, conversation tags, funnel views, and the lift dashboard that turns Zubby from a cost line into a revenue line.
Read the deep-dive
Channels
Multi-language
25 languages auto-detected from the shopper. Agent, emails, and policies switch in lockstep — including price and shipping units.
Read the deep-dive
Channels
Integrations Overview
Shopify and WooCommerce natively. 19 connectors: Klaviyo, Mailchimp, Zendesk, Intercom, HubSpot, Segment, WhatsApp, Meta CAPI and more.
Read the deep-dive
Trust
Security & Privacy
GDPR pipelines, encrypted credentials, tenant isolation by store_id, full audit trail and EU data residency on every paid tier.
Read the deep-dive
Across the funnel
What hesitant browsers turn into, stage by stage
The platform isn't organised around channels — it's organised around the moments a shopper drops off. Each feature answers a specific pain.
Discovery
Shopper can't find the right product in a 4,000-SKU catalog.
Feature
AI Sales Agent + Knowledge Base AI
Outcome
1.4s median response · 4.8% conversion
See module
Consideration
Hesitant browser bounces between size guide, reviews, and shipping page.
Feature
Cart Rescue · Hesitation scoring
Outcome
23% rescue rate vs 8% Shopify default
See module
Checkout drop-off
Cart abandoned. Shopper closes the tab.
Feature
Recovery Emails + Browse Abandonment
Outcome
AI-attributed revenue recovered in <60min
See module
Retention
First-time buyer never comes back.
Feature
Journeys & Automation · Win-back flows
Outcome
Multi-step lifecycle, 1-min scheduler
See module
Why a Conversion OS, not another chatbot
The features don't live in different products
When the agent rescues a cart, the recovery email knows about it. When the journey builder fires a win-back, the analytics layer credits the same shopper. When a knowledge doc updates, the rerank pipeline rebuilds embeddings overnight. There's one tenant ID, one event stream, one source of truth — so the numbers reconcile instead of contradicting each other across four dashboards. Compare that to gluing a Shopify chatbot, recovery app and analytics tool (opens in a new tab) and reconciling them in a spreadsheet.
- AI-attributed revenue is computed across every module — not per-tool
- Multi-language is a platform setting — every channel inherits it
- Audience rules in the widget apply to journeys, emails, and offers
- Security and GDPR controls live once, at the platform layer
- One pricing line in your P&L, not five vendor invoices
store_idtenant scope
eventsone stream, every module
vector storepgvector @ 1536d
control planeshared provider routing
Outcomes, not features
What Zubby is being hired to do
Pick a use-case page if you know the outcome but don't care which module delivers it.
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