The AI sales agent built natively for Shopify
One-click install. Catalog syncs in 10 minutes. Widget embeds via Theme App Extension. Cart recovery, AI recommendations, and 24/7 shopper Q&A — all live before lunch.
- 14-day free trial
- Shopify Plus compatible
- Flat monthly pricing — no per-resolution fees
4.8%
Avg conversion (vs 1.4% Shopify default)
23%
Cart rescue rate
< 10min
Install to first AI conversation
14×
ROI on plan cost
Install in 60 seconds
Four steps from Shopify App Store click to your first AI-recovered cart.
Step 1
Install from Shopify App Store
One-click OAuth install — no API keys to copy, no DNS edits. Zubby inherits your Shopify staff permissions automatically.
Step 2
Catalog syncs in minutes
Bulk GraphQL with JSONL streaming pulls your full catalog — products, variants, collections, metafields, SEO data — in under 10 minutes for catalogs up to 100k SKUs.
Step 3
Widget embeds automatically
Theme App Extension injects the storefront chat with one toggle in your theme editor. No code edit, no JS pasted, no cart page rewrites.
Step 4
Webhooks keep everything fresh
Product, order, customer, and inventory webhooks fire in real time. AI recommendations stay accurate without a nightly re-sync.
Built on Shopify's newest APIs
Every integration point uses Shopify's recommended pattern — no scraping, no rate-limit gymnastics, no theme drift on updates.
Native Theme App Extension
Built using Shopify's blessed embedding pattern. Survives theme updates, respects mobile breakpoints, ships in liquid-free format.
Checkout Extensions
Cart-transform + post-purchase upsell extensions tap Shopify's checkout layer for AI bundles and one-click thank-you upsells.
Bulk GraphQL catalog sync
Shopify's fastest sync path. Pulls every product, every variant, every metafield in one operation. Handles 100k+ catalogs.
Real-time webhook ingest
All standard webhooks subscribed at install: products/update, orders/create, customers/redact, inventory_levels/update.
App Bridge embedded admin
Dashboard renders inside Shopify admin via Shopify App Bridge — staff stay in your Shopify session, no extra login.
Shopify-grade security
HMAC-verified webhooks, OAuth scopes match minimum required (read_products, read_orders, read_customers, read_content, plus scoped writes for cart rescue and catalog write-back), AES-256-GCM token storage.
Shopify integration FAQ
How long does Shopify catalog sync take?
Most stores complete the initial sync in 5-10 minutes. Zubby uses Shopify's Bulk GraphQL Operation API, which is the fastest ingest path Shopify offers — it pulls every product, variant, image URL, metafield, and SEO field in a single JSONL stream.
Does Zubby work with Shopify Plus?
Yes. We support all Shopify plans — Basic, Shopify, Advanced, and Plus. Shopify Plus stores get additional features: B2B catalog awareness, multi-currency, and checkout extension priority.
Will the widget slow down my store?
No. The widget loader is under 12 KB gzipped and loads asynchronously from our edge CDN. Lighthouse performance impact is < 1 point on first paint, < 2 points on TTI.
Which Shopify webhooks do you subscribe to?
products/create, products/update, products/delete, orders/create, orders/updated, customers/create, customers/data_request, customers/redact, shop/redact, inventory_levels/update, app/uninstalled. All HMAC-verified.
Does Zubby work with my Shopify theme?
Yes — Theme App Extensions are theme-independent. Zubby works with every Shopify 2.0 theme out of the box (Dawn, Sense, Studio, Refresh, etc.) and most third-party themes. Custom Section themes may require a 2-minute paste of our embed code.
Can I customize the AI's voice for my brand?
Yes. Onboarding asks you to pick a brand voice (Professional, Friendly, or Technical). After launch, the AI Improver tab learns from every merchant edit you make to a draft reply — the AI gets sharper to your brand over time without manual prompt engineering.
How do I uninstall?
Uninstall from your Shopify admin → Apps → Zubby AI → Uninstall. We honor Shopify's app/uninstalled webhook: your data is purged within 48 hours and a final GDPR deletion confirmation email is sent.
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