Zubby Help Center
Everything you need to ship Zubby AI.
Install in minutes, train the AI on your catalog, design the widget, recover lost carts, and integrate with the rest of your stack. Browse by topic below or jump straight to a quickstart.
Pick a starting point
Six routes cover 95% of what merchants and developers ask. Choose the one that maps to where you are right now — installation, customization, integration, or rescue.
Getting started
Sign up, connect a store, and see your first AI conversation in five minutes.
OpenShopify
Install the embedded app, register webhooks, and embed the theme block.
OpenWooCommerce
Install the plugin, pair your store, and verify the catalog sync.
OpenWidget
Configure launcher, popup, inline, or fullscreen modes; copy embed codes.
OpenAPI & webhooks
Read conversations, mint API keys, and subscribe to platform events.
OpenTroubleshooting
Fix the eight most common production issues in under ten minutes.
OpenPopular articles
The pages our support team links to most often. If you’re stuck mid-setup, one of these probably has the answer.
Embed the widget on Shopify
Setup
WooCommerce widget bridge
Setup
Train the AI with the gaps inbox
AI
Audience rules for the widget
Widget
Cart and browse recovery
Recovery
Outbound webhooks reference
Developer
Security & data handling
Trust
Why my widget isn’t loading
Fix
By role
Zubby touches multiple teams. Here’s the shortest path to value for whatever hat you’re wearing today.
Merchant / Founder
Developer / Implementer
Need a human?
Reach out to support@zubbyai.com with your store ID and the URL of the page you’re stuck on. Most replies land within an hour during business days.