Detailed explanation
Three types of operators get the most out of Zubby:
Growing DTC brands ($250K-$5M GMV)
You're past the "is the product working" stage. Traffic is climbing, conversion is plateauing, and you can't afford a CRO consultant. Zubby is the conversion team you can't hire — running cart rescue, post-purchase upsell, and live chat on autopilot.
Established stores ($5M-$50M GMV)
You already have email/SMS in place, maybe a small support team, maybe a CRO consultant on retainer. Zubby becomes the AI layer connecting all of it — a grounded agent, intent-aware automations, and revenue attribution your CFO will actually trust.
Multi-store operators & agencies
One workspace, many stores. Roles & permissions. SSO. White-label brand overrides. We're built for agencies and holdco operators who need to roll out the same conversion playbook across 5, 25, or 250 brands.
Who Zubby is not for
- Pre-launch stores with no traffic — the lift compounds on real volume.
- Single-SKU dropshippers — the agent shines on catalog depth.
- Operators who want a black-box chatbot — every claim is auditable, by design.
Why this matters
Buying software that isn't built for your stage is the most expensive mistake in ecommerce. Most AI tools are either toys (for shopowners) or enterprise platforms (with six-figure contracts). Zubby sits squarely in the operator zone.
How Zubby does it
We price by conversation volume (not seats, not messages), ship a 14-day free trial for stores still proving out the playbook, and offer outcome-based plans for stores that want skin in the game. The 14-day free trial is fully featured — including the AI agent — so you can validate fit before you commit.