Vervain runs a lean three-person team on WooCommerce. When shopper volume doubled last holiday, the inbox broke before the site did.
We were drowning in questions a well-tagged product page should already answer. Zubby picked that up in one week.
The numbers
- Pre-sale tickets ↓ 61% in the first 30 days.
- On-site conversion ↑ 24% on cohorts that engaged with the agent.
- AOV ↑ 18% from on-brand bundle suggestions.